Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What kind of services exactly can VPS and dedicated server users benefit from?
When you get your own web server, you shall have more independence on what you can install and run compared to a shared web hosting account. With a shared service, you've got access just to your own account, therefore you're not able to install server-side software. While this is not an issue for most script-driven apps, there are some which have particular requirements and need particular software to be present on the machine either for some additional features or for them to work at all. If you have practical knowledge, you'll not have any issues to run the hosting server, but if you don't, you may simply not have the competencies to handle everything and use the script apps that you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and aid you with any issues that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server
solutions that we offer and you are able to add it either during the signup or at any time later using your billing Control Panel. It comes with 60 minutes of custom work on your hosting server, so our admins can easily aid you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed if it doesn't work efficiently, so you won't have to waste time to discover what's wrong as they can aid you in a very quick and expert way. As this is a one-time upgrade, you could get it just if you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful if you can't do something by yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it provides aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated service
and if you add it, our experienced administrators shall be able to assist you with anything on your server. Including setting up any third-party software which you may want to use on the server and troubleshooting any script that performs poorly or doesn't run at all. Our upgrade includes an hour of work and in the event that a particular task isn't very time-consuming, we shall add the remaining time to your account. You'll be able to check out how many minutes are left within your billing Control Panel and use them when you require assistance again. The Installation & Troubleshooting upgrade could be acquired at any time, so in the event that you require something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you require help later on, you can add it from the hosting server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but if you need more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the very best feasible way.