Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour solution guarantee with all of our cloud website hosting packages, meaning each individual support request you submit is going to be replied to in less than 1 hour maximum. Our support team members have been educated to very quickly sort out any case and to give you on time guidance on any difficulty that you could have.
A Top–quality Support Service
Our help support service is supplied by a crew of qualified technicians that are able to reply to your inquiry as fast as possible. You can get in touch with the support team by starting a tech support ticket from your Web Hosting Control Panel or by posting us an email message. On business days, you may as well call us on the telephone or take advantage of the online chatting option.
An Intuitive Help Section
jamPACKED HOSTiNG’s Control Panel boasts an in depth know–how base which is integrated into all parts. In each area, you will find a Help button which will load for you a list of step–by–step guides on how to take advantage of a particular option or conduct a selected action. Also, we have created information video clips to enable you to get a better idea of the Control Panel’s interface.