Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center section integrated into Parked24’s Web Hosting Control Panel. It boasts a comprehensive knowledge base with frequently asked questions and comprehensive help articles contributed by our qualified technical support team.

  • Top quality support service

  • Video Tutorials

  • If you’d rather see how an action is carried out or how a problem is rectified, instead of just reading about it, then check out our compilation of how–to video tutorials. They address plenty of different issues and will help you swiftly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 customer support service and come with a one–hour support ticket response time guarantee. Our skilled techs will be online 24/7 and will rectify any problem that you may run into within less than 60 minutes after the support ticket submission. In the majority of cases, a reply will be given to you in less than twenty minutes.