1 hour ticket response
We are committed to providing a prompt and appropriate response to every ticket submitted by a user. Our expert customer service staff members will review your query and will offer you the most effective solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average client support ticket response time has proved to be twenty minutes.
A Top–Class Customer Support Service
We have a team of web hosting support technicians who are prepared to reply to all your requests whenever you are in need of help. The majority of our technical support staff members have lots of years of experience in the Linux cloud hosting sector, which means that you can always count on swift and in–depth answers to your queries.
An Easy–to–Navigate Help Center
Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help section, which offers a variety of information sources. You can browse through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, watch our instructional video tutorials or take a look at our F.A.Q. library.