Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Guarantee

  • Our group of qualified professionals will try their best to reply to your support tickets in about 1 hour. If, however, the trouble you have experienced calls for assistance from our Admin =Team,= we’ll address the ticket to the administrator on duty and will write a comment to tell you.

  • Top quality support service
  • Expert Customer Help And Support Service

  • We will be on–line for you 24x7 to supply information and tech support and also to help you with any trouble that you may stumble upon while you are controlling your virtual server. We will help you with all pre–installed software applications, plus your OS, server management panel (based on the VPS type) and the Web Hosting Control Panel designed solely by us.

  • Intuitive help center
  • An Intuitive Help Zone

  • An in–depth and routinely updated knowledge base is included in our custom–built Web Hosting Control Panel. It includes quick tips on how to perform all of the primary site control duties. The Help section includes comprehensive how–to content articles and step–by–step video training. You can reach the Help section by pressing the Help or Video buttons in the upper right side of each Control Panel section.